Key observation #8 – Brand differentiation & positioning 16 MHC’s logo “symbol” and blue color scheme are confusingly similar to “HearingPlanet.” Plus, all brands reviewed use the color blue, further reducing brand differentiation. The color “blue” symbolizes trust, loyalty, wisdom, confidence, intelligence and truth – all positive attributes. And, “blue” is considered beneficial to the mind and body. It’s easy to understand why category brands use blue. Unfortunately, blue is a masculine color – potentially not connecting with half the target market. The tagline, “We Change Lives Through Better Hearing,” is a nice promise. And, one the Company delivers on. Unfortunately, it is confusingly similar to, “Welcome to a world of better hearing,” from HearingPlanet and does not sufficiently differentiate the brand. Green symbolizes harmony and freshness. It has a strong association with safety and the power of healing. It is the most restful color to the human eye. Green is appropriate for promoting drugs and medical products and will help differentiate the brand from the competitive set. It is not gender specific. The logo “symbol” (sphere) is impersonal and a disconnect with “My” Hearing Centers. The symbol should key off of “My” not “Hearing” to help humanize the brand. This logo “symbol” quickly and easily humanizes the “My” in the Company name. It is gender, race and generation neutral and can be interpreted to include everyone. MY HEARING CENTERS We Change Lives Through Better Hearing. This tagline is emotional. It acknowledges each consumer deals with hearing loss in their own way and timeframe – further humanizing the brand. The combination of color and tagline reduces anxiety and promotes a more caring and relaxed atmosphere. When you’re ready to hear what you’re missing. The More Affordable Hearing Centers. This tagline is rational. It directly addresses the #1 consumer barrier to purchase: “Cost”. It clearly differentiates the brand from the competitive set and positions it as “cost sensitive.”